100% free — forever

Most customers don't complain.
They just don't come back.

Scusi gives your customers a private, anonymous way to tell you what they actually thought — before they tell anyone else. Add a QR to your menu. We handle the rest.

Sign up. Get your QR. Done.
1

Sign up in 60 seconds

Create your free account and instantly download your unique QR code. We provide copy suggestions so you know exactly what to print next to it.

2

Add it to your menu

Put the QR on your menu, print a tent card, or add it to your digital menu. Want stickers? Tick the box and we'll post them free.

3

Hear the honest version

Customers scan, answer 3 quick anonymous questions, and you get a short actionable summary every Monday. AI spots the trends. You make the fixes.

The feedback your customers want to give you — but never do.

Catch issues before they go public

Most unhappy customers don't complain — they just don't come back. Or worse, they leave a Google review. Scusi gives them a private channel to tell you first.

Questions designed to get useful answers

Not "rate us 1-5." Dynamic questions that extract specific, actionable detail. What did you order? How was it? What would you change?

Trends that drive decisions

One complaint is noise. The same complaint three weeks running is a signal. Scusi tracks recurring themes so you know what to fix and what's working.

AI-driven weekly insights

Every Monday, an AI-generated summary in your inbox: recurring patterns, the best direct quotes, and one specific thing to consider.

Private for you. Anonymous for them.

Feedback goes to you, not the internet. Customers are honest because there's no audience and no way to trace it back to them.

Happy customers? Send them to Google.

Positive feedback gets prompted to share on Google. Catch the negatives privately. Amplify the positives publicly.

Your customers have opinions.
Most of them, you'll never hear.

Unless you give them a way to share them privately. It's free, it takes 60 seconds to set up, and it might change how you run your venue.

Get started free → Try the demo first